Frequently asked questions
Everything you need to know about renting a verified long-stay home.
How long can I rent for?+
Stays run from 1 to 24 months, with most homes focused on the 3 to 12 month range. Each listing shows its minimum and maximum stay.
Is this like Airbnb?+
It's Airbnb-style in experience but built for long stays, not tourism. That means verified homes, transparent monthly pricing, flexible long-stay terms and corporate suitability — not nightly bookings.
What does 'verified' mean?+
A verified home has had its ownership, photos, location, amenities and pricing reviewed and approved by our team. See the Trust & verification page for the full process.
Do I pay through the platform?+
Not in the current version. We use request-to-book with no upfront payment. Payment support is designed into the platform and can be enabled later; today you arrange the deposit and rent with the host after your request is accepted.
Can I rent from abroad before I arrive?+
Yes. The platform is built for international users — you can search, request and confirm a home before you relocate, without needing local contacts or bureaucracy.
How do I contact the landlord?+
Landlord contact details are never shared publicly. You communicate through the request-to-book workflow, and the exact address is shared once your booking is confirmed.
What's included in the rent?+
Each listing clearly states whether utilities, internet and maintenance are included, along with the deposit and any notes on bills.
Can I leave after a few months?+
Many homes offer flexible terms — look for the 'Flexible lease' badge and check each home's minimum stay before requesting.
How does corporate housing work?+
Companies, NGOs, universities and embassies can submit a corporate enquiry to house teams with verified options, consolidated requests and clean records. See the Corporate housing page.
I'm a landlord — how do I list?+
Create an account, add your property and units, set your monthly rent and stay terms, and submit for verification. Verified homes earn trust badges and better visibility.
Still have a question?
We're happy to help with listings, verification or corporate housing.